As a leader in health care, Greg Angle maintains membership in the American College of Healthcare Executives (ACHE). This organization helps professionals like Greg Angle augment their skills and supports them as they develop more focused, powerful leadership abilities. One pillar of ACHE’s activities in the health industry is diversity, and ACHE cultivates the valuable exchange of perspectives that accompany diversity in this field. Within its own organization, it focuses on building a diverse, qualified workforce that can project those values outward in all ACHE initiatives and provides regular diversity-related training for employees. It also co-founded the Institute for Diversity in Health Management, which works with both health service organizations and educators to broaden the leadership chances for people from various ethnic backgrounds. Finally, ACHE awards scholarships to people from various underrepresented groups who are interested in going into health management professions. Through these initiatives, ACHE helps change the face of health management and create opportunities for those who otherwise might not find them.
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Greg Angle works as president of Hospital Corporation of America’s Mountain Division in Utah. Outside of work, Greg Angle is a member of the North Ranch Country Club in Thousand Oaks, California. The club offers 27 holes on its Oaks, Valley, and Lakes courses. The greens offer mountain views and are populated by the oaks that are the surrounding community’s namesake. Staff is available for individual instruction for players who desire it. North Ranch Country Club offers year-round events that include wine tastings, comedy shows accompanied by dinner, and family campouts, as well as holiday events like an Easter egg hunt and a Halloween dog parade. The club restaurant prepares a farm-to-table-inspired menu and has four indoor dining spaces, as well as outdoor seating options. Catering is also available for special events like weddings, bar and bat mitzvahs, and corporate get-togethers. The club keeps a list of preferred vendors for services, like baking, photography, and entertainment, to help those who are planning an event. With more than three decades of experience in health care leadership, Greg Angle heads the Hospital Corporation of America (HCA) Mountain Division as president. Concurrently, Greg Angle offers expertise to the Utah Hospital Association (UHA) as a board member. At the end of September of 2015, the association hosted the UHA Fall Leadership Conference. For three days, attendees gathered at the Grand Summit Hotel and Conference Center at Canyons Resort to discuss leadership strategies, changing health care environments, and the impact of consumer technology on the sector. Among the presenters was health administration expert Carson F. Dye, FACHE, and health economist Jane Sarasohn-Kahn. The conference also included an awards dinner to honor those demonstrating excellence in the industry. Award recipients came from varying backgrounds, such as health care governance and administration as well as clinical care. Further, accolades were given to professionals excelling in nursing leadership and innovation. Currently, Greg Angle serves as the president of the HCA Mountain Division health care system. Greg Angle has been working in the corporate and freestanding healthcare sector for more than 30 years and has a proven track record of improving patient satisfaction and exceeding overall satisfaction targets. Patient satisfaction plays an important role in a hospital’s overall success and, with the implementation of pay-for-performance programs, more and more hospitals are looking to improve their patient satisfaction scores. The following are just a few ways of accomplishing this: - Demonstrate care. Occasions such as doctors avoiding eye contact with patients or off-the-clock nurses ignoring patients can give off an air of indifference that can cripple patient satisfaction. Instead, try making the entire institution seem friendlier and more attentive to patient needs by fostering desired staff behaviors or actions during initial and ongoing training activities. - Improve communication. Although healthcare professionals often have more responsibilities than can fit into their day, properly communicating with patients has the potential to significantly improve satisfaction. Instead of rushing when explaining something or discussing options with a patient’s family, it’s best if physicians employ etiquette-based communication techniques. - Use technology. Given the huge role social media plays in everyday life, hospitals and healthcare professionals can benefit from using social media to maintain patient interaction outside of the hospital. Social media is great for posting health education videos and answering frequently asked questions, all of which help improve patient satisfaction. The former Ventura area board chair of the Hospital Association of Southern California, Greg Angle currently oversees 10 hospitals in three states as the president of HCA Mountain Division. When he’s not busy with his professional responsibilities, Greg Angle enjoys golfing and is a member of the North Ranch Country Club in Westlake Village, California.
Established in 1977, North Ranch Country Club is committed to fostering a lifestyle rather than just offering a membership. With three different nines, 12 tennis courts, and a number of dining experiences and events, the club caters to a variety of members. Joining the North Ranch Country Club is a four-step process that begins with gaining sponsorship from two current members in good standing. Potential members must then complete and submit a membership application to the Club’s Membership Director. From there, applicants are interviewed by the Membership Committee and background and credit checks are completed. If the members of the committee approve of the prospective member based on his or her application and interview, they send a recommendation for membership to the board of directors. The board then either approves or denies the recommendation. Greg Angle serves as the president of HCA Mountain Division, where he is responsible for 10 hospitals in Alaska, Idaho, and Utah. Prior to his role with the Mountain Division, and while in Califonia Greg Angle was affiliated with several professional organizations, including the Hospital Association of Southern California.
Since its founding in 1923, the Hospital Association of Southern California (HASC) has been serving the educational, economic, political, and informational needs of hospitals, while also improving access to and quality of health care. To this end, the HASC recently launched a new educational program in collaboration with Healthcare Executives of Southern California (HCE). Titled “Pathways: Health Care Policy in Action,” the new program advances early careerists’ knowledge of health policy issues. The program began in early April of 2014 as a way of preparing young professionals for their future roles in the area of health care administration. Over the course of five sessions, early careerists learn from academic experts and leaders within the field. Organizations nominate and sponsor beginning professionals for the program, which costs $250. Only the first 40 nominated individuals are accepted into the program, with ACHE/HCE members being given top priority. |
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