With more than three decades of experience in health care leadership, Greg Angle heads the Hospital Corporation of America (HCA) Mountain Division as president. Concurrently, Greg Angle offers expertise to the Utah Hospital Association (UHA) as a board member. At the end of September of 2015, the association hosted the UHA Fall Leadership Conference. For three days, attendees gathered at the Grand Summit Hotel and Conference Center at Canyons Resort to discuss leadership strategies, changing health care environments, and the impact of consumer technology on the sector. Among the presenters was health administration expert Carson F. Dye, FACHE, and health economist Jane Sarasohn-Kahn. The conference also included an awards dinner to honor those demonstrating excellence in the industry. Award recipients came from varying backgrounds, such as health care governance and administration as well as clinical care. Further, accolades were given to professionals excelling in nursing leadership and innovation.
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Currently, Greg Angle serves as the president of the HCA Mountain Division health care system. Greg Angle has been working in the corporate and freestanding healthcare sector for more than 30 years and has a proven track record of improving patient satisfaction and exceeding overall satisfaction targets. Patient satisfaction plays an important role in a hospital’s overall success and, with the implementation of pay-for-performance programs, more and more hospitals are looking to improve their patient satisfaction scores. The following are just a few ways of accomplishing this: - Demonstrate care. Occasions such as doctors avoiding eye contact with patients or off-the-clock nurses ignoring patients can give off an air of indifference that can cripple patient satisfaction. Instead, try making the entire institution seem friendlier and more attentive to patient needs by fostering desired staff behaviors or actions during initial and ongoing training activities. - Improve communication. Although healthcare professionals often have more responsibilities than can fit into their day, properly communicating with patients has the potential to significantly improve satisfaction. Instead of rushing when explaining something or discussing options with a patient’s family, it’s best if physicians employ etiquette-based communication techniques. - Use technology. Given the huge role social media plays in everyday life, hospitals and healthcare professionals can benefit from using social media to maintain patient interaction outside of the hospital. Social media is great for posting health education videos and answering frequently asked questions, all of which help improve patient satisfaction. The former Ventura area board chair of the Hospital Association of Southern California, Greg Angle currently oversees 10 hospitals in three states as the president of HCA Mountain Division. When he’s not busy with his professional responsibilities, Greg Angle enjoys golfing and is a member of the North Ranch Country Club in Westlake Village, California.
Established in 1977, North Ranch Country Club is committed to fostering a lifestyle rather than just offering a membership. With three different nines, 12 tennis courts, and a number of dining experiences and events, the club caters to a variety of members. Joining the North Ranch Country Club is a four-step process that begins with gaining sponsorship from two current members in good standing. Potential members must then complete and submit a membership application to the Club’s Membership Director. From there, applicants are interviewed by the Membership Committee and background and credit checks are completed. If the members of the committee approve of the prospective member based on his or her application and interview, they send a recommendation for membership to the board of directors. The board then either approves or denies the recommendation. Greg Angle serves as the president of HCA Mountain Division, where he is responsible for 10 hospitals in Alaska, Idaho, and Utah. Prior to his role with the Mountain Division, and while in Califonia Greg Angle was affiliated with several professional organizations, including the Hospital Association of Southern California.
Since its founding in 1923, the Hospital Association of Southern California (HASC) has been serving the educational, economic, political, and informational needs of hospitals, while also improving access to and quality of health care. To this end, the HASC recently launched a new educational program in collaboration with Healthcare Executives of Southern California (HCE). Titled “Pathways: Health Care Policy in Action,” the new program advances early careerists’ knowledge of health policy issues. The program began in early April of 2014 as a way of preparing young professionals for their future roles in the area of health care administration. Over the course of five sessions, early careerists learn from academic experts and leaders within the field. Organizations nominate and sponsor beginning professionals for the program, which costs $250. Only the first 40 nominated individuals are accepted into the program, with ACHE/HCE members being given top priority. A resident of Westlake Village, California, Greg Angle sits on the board of directors for the Alliance for the Arts in Thousand Oaks. The Alliance is the official fundraising entity for the Thousand Oaks Civic Arts Plaza.
The Alliance for the Arts in Thousand Oaks, California, is unwavering in its mission to serve as a model of community leadership by establishing and maintaining the Thousand Oaks Civic Arts Plaza as a cultural epicenter for visual and performing arts. Through innovative partnerships and fundraising, the Alliance for the Arts reflects its definition of leadership with numerous community activities. Leadership takes such functions as fundraising, arts education, awards, grants, and advocacy, all of which keep the Thousand Oaks Civic Arts Plaza a thriving and expanding civic entity. In addition to supporting the Civic Arts Plaza, the Alliance for the Arts supports school outreach programs in areas in Southern and Central California. Recipients of the alliance’s support include the Oxnard School District, the Los Angeles Unified School District, and the Conejo Valley Unified School District. |
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